Refund policy
Last Updated: June 2026
At Seat Cover Solutions, we are committed to providing high-quality automotive seat protection products. If you are not completely satisfied with your purchase, we are here to help.
30-Day Return Policy
Customers may request a return within 30 days of receiving their order.
To qualify for a return:
- Item must be unused and in resalable condition.
- Original packaging must be included.
- Proof of purchase is required.
- Return request must be submitted before the 30-day period expires.
Non-Returnable Items
The following items are not eligible for returns:
- Custom-made or personalized products.
- Gift cards.
- Clearance or final-sale items.
- Products showing signs of misuse, abuse, modification, or improper installation.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.
Please provide:
- Order number
- Description of the issue
- Clear photographs showing the problem
Upon verification, we will provide a replacement or full refund at no additional cost.
Refund Process
After receiving and inspecting the returned item, we will notify you regarding the approval of your refund.
Approved refunds will be issued to the original payment method within 5-10 business days.
Please note that financial institutions may require additional processing time.
Return Shipping Costs
Customers are responsible for return shipping costs unless:
- The item arrived damaged.
- The wrong item was shipped.
- The item is defective.
Order Cancellation
Orders may be canceled at any time before the order has been shipped. If your order has not yet shipped, contact us and we will cancel it right away.
Once an order has shipped and a tracking number has been issued, it can no longer be canceled. In that case, our 30-day return policy applies after the item is delivered.
Chargebacks
We encourage customers to contact us first before filing a chargeback. Our support team is committed to resolving concerns quickly and fairly.
Contact
Seat Cover Solutions
Email: support@seatcoversolutions.net